Refund Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At [Your Company Name], we strive to deliver high-quality services and customer satisfaction. However, we understand that situations may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds are granted.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• You cancel a project before work begins
• We fail to deliver the service as described
• Technical errors or miscommunication from our end that cannot be resolved

2. Non-Refundable Situations

No refunds will be provided in the following cases:

• If the project is more than 30% completed
• Client delays, lack of communication, or failure to provide required assets
• Change of mind or scope changes after the work has begun
• Refund requests beyond 14 days of payment

3. How to Request a Refund

To request a refund, email us at [your email] with:

• Your full name and project details
• Reason for the refund request
• Any supporting documentation

We will review your request and respond within 7 working days.

4. Mode of Refund

If approved, the refund will be processed to your original payment method or another method agreed upon by both parties.

5. Partial Refunds

In some cases, partial refunds may be offered based on the amount of work completed or invested resources.

6. Late or Missing Refunds

If you haven’t received your refund within 7–10 business days, first check with your bank. If the issue persists, contact us at [your email].